Attention: Remarks Of Product Warranty Term

The warranty term differs from one region to another. If you would like to verify the warranty term of the product bought, please kindly contact our local offices.

MSI General Product Warranty Policy 

*The information provided on this website is for information only. MSI seeks to provide accurate and timely information, nevertheless, there may be inadvertent technical or factual inaccuracies and typographical errors, for which we apologize. We reserve the right to make changes and corrections at any time without notice.

Notebook

 

 

Remarks  
In accordance with original manufacturer's products serial number/barcode, notebook products are warranted for 12 months hardware by original manufacturer.
NB / Wind Netbooks do not have 0 pixel defect warranty
Complete Set of Notebook In accordance with original manufacturer's products serial number/barcode, it is warranted for 12 months repair service from its manufacture date.
Hardware parts motherboard, CPU memory,LCD, HDD In accordance with original manufacturer's products serial number/barcode, it is warranted for 12 months repair service from its manufacture date.
Battery (categorized as Consumable ) Adapter In accordance with original manufacturer's products serial number/barcode, it is warranted for 12 months repair service from its manufacture date.
Software Pre-installed Software (including software disk) In accordance with original manufacturer's products serial number/barcode, it is warranted for 12 months repair service from its manufacture date.
Software included with the notebook(data, Software CD or Floppy Disk) In accordance with original manufacturer's products serial number/barcode, it is warranted for 1 month faulty parts replacement from its manufacture date.
Wind Netbook : 1 year warranty, and extend 2nd year warranty is optional and available now.

Warranty Exclusions

  1. The following circumstances excluded from warranty coverage
  2. Product damage caused by catastrophes, thunder stroke, faulty electric power and environmental factors.
  3. Defacing of product labeling (label alterations and falsifying, serial number missing, serial number no longer discernible, serial number invalid). All serial numbers are recorded and tracked for warranty purposes
  4. Unauthorized changes of non MSI parts, modifications or alterations , parts removal in or to the products
  5. Damage caused by operator error or operator fails to comply user manual instruction, such as , but not limited to improper storage resulting in product get wet, corrosion, fell off, squeezed or exposed to inadequate temperature/humid environment.
  6. Internal or external consumable items of the product itself such as battery, earphone, etc.
  7. Accessories or packing material such as boxes, user manual, etc.

To Discern the Original Manufacturer Barcode

Example. 42SXXXXXX
(42 represents its manufacture date as February'2004 by MSI)


( Please find the model name from notebook backface )
-U100
U100

Three steps for repairing

If you encounter any problem in product usage, we suggest you consult the following steps to quickly resolve the problem: